Cancellation policy

We understand that sometimes plans change, and you may need to cancel your order. Please review our cancellation policy below for both one-time purchases and subscription orders:

   You may cancel your order at any time before the product has been shipped. To cancel, please contact our customer service team as soon as possible. Once the order has been processed and shipped, cancellations are no longer possible.  
   If your order has already shipped, you will need to wait until the package arrives before initiating a return. Please refer to our return policy for details on how to proceed with returning the item(s) once they have been delivered. When you subscribe to monthly shipments of our product, you are committing to receive and pay for at least one month of the subscription. Subscriptions cannot be cancelled until after the first month’s payment has been processed.  
   After the first month, you are free to cancel your subscription at any time by contacting customer service or managing your subscription through your account. If a subscription shipment has already been processed or shipped, cancellation will take effect after that shipment, and no further charges will be made.

For any cancellations or changes, we recommend reaching out to us promptly to ensure that we can accommodate your request in a timely manner. We appreciate your understanding and are here to assist with any questions you may have.